FAQ
Frequently ASKED Questions
What services do you offer?
We specialize in high-quality photography and videography services for brands, businesses, and creatives. From corporate commercial campaigns and e-commerce photography to event coverage and social media content, we create unusual visuals that connect with your audience. Check out our service page here
Where are you based?
We’re a videography and photography services provider headquartered in Toronto, ON Canada, but we work with clients across the GTA and beyond. Video production services outside of Toronto can be booked in advance.
Do you work with startups or only established brands?
We work with all kinds of clients from early-stage startups to global brands. Whether it’s your first e-commerce product launch or your next corporate videography campaign, we adapt to your needs and budget while keeping quality top-notch. Even if you’re a realtor in need of Real Estate Photography for your next house on sale.
Can you create content specialized for social media?
Absolutely. We design content that’s platform-optimized for Instagram, TikTok, LinkedIn, YouTube and more whether that’s vertical videos, engaging reels, or scroll-stopping images. As a creative video agency in Toronto, we’re here to help you turn those eyeballs on your feed into conversion, and help you sell your brand through unusual storytelling and visuals.
Do you handle everything from concept to delivery?
Yes. We can take care of the **entire process** creative direction, pre-production planning, shooting, editing, and delivering your final content, ready to post or publish.
What can Unusual Media help me create?
As a photography and videography production company based in Toronto, we offer a wide variety of services. Some examples include:
- Corporate Videography
- Event Videography
- Drone videography
- E-Commerce Videography
- Product Photography
- Event Photography
- Real Estate Photography
What is your production process?
Creating standout visuals is hardly a quick snap. Every project comes with its own vision, challenges, and goals. At Unusual Media, we bring high-quality photography and videography with creativity, planning, and technical precision. Our process adapts to each client, ensuring every frame tells the right story.
As a videography and photography services provider in Toronto. Here is how our process is designed to keep things smooth, collaborative, and creative:
- Discovery & Creative Development
We start by doing a brand deep-dive, looking at your audience and goals. This is where we communicate, acknowledge which types of video production services work best for you, brainstorm concepts, storyboard visuals, write scripts, and scout the perfect locations. It’s about building a blueprint that ensures your photography and videography projects are both creative and effective.
- Pre-Production
This is the planning phase where every detail gets locked in. We handle scheduling, casting, permits, licensing, and gear selection. We map out shot lists, production timelines, and logistics so the shoot day runs like clockwork.
- Production
Whether we’re shooting on location or in-studio, our team uses professional-grade cameras, lighting, drones, and audio equipment to capture cinematic footage for your business. We keep the atmosphere collaborative and efficient so every frame tells the right part of your brand story.
- Post-Production
This is where the magic happens. Our editors weave beautiful footage into a compelling narrative, applying color grading, motion graphics, sound design, and music to bring the project to life. We handle everything from mixing and mastering audio to adding visual effects, ensuring the final product is polished, engaging, and ready to share.
From first idea to final export, our process is built to be collaborative, creative, and results-driven, so your video doesn’t just look good, it works hard for your brand.
What’s your turnaround time?
Turnaround times vary based on project size, but smaller projects are usually ready within 5 – 10 business days. For urgent timelines, we offer rush delivery options.
Can you work with our existing creative team?
Of course. We can collaborate with your marketing team, creative video agency, or in-house production team to ensure the final product aligns with your brand vision and goals.
Do you offer ongoing content packages?
Yes! For brands that need regular content, we offer monthly and quarterly packages, perfect for keeping your social media and campaigns fresh all year round.
What’s the easiest way to book with Unusual Media?
Simply reach out via our contact form or email with details about your project. We’ll set up a quick discovery call to learn more, then send you a proposal and quote.
What makes Unusual Media unique?
Unusual Media combines cinematic storytelling and hands-on creative direction with a streamlined, done-for-you video production process to deliver high-quality, scroll-stopping video content for growing brands, startups, local businesses, product companies, event organizers, and busy marketing teams.
We offer genre-flexible work from Real Estate Photography and corporate event videos to product photography and energetic social media reels. Paired with fast turnarounds, flexible scheduling, and close collaboration with decision-makers.
Unlike template-driven shops, we personalize every project, balance affordability with craft, and act as an extension of your team to make your brand relatable, memorable, and ready to convert.
Do you work remotely?
We do, and we’re great at it. Most projects run smoothly over email, calls, or video chats, but if you’d rather meet in person, we’re game. Near or far, we keep the process easy, flexible, and built around how you like to work.
How do you handle revisions and feedback during the project?
We welcome feedback at every stage. After delivering a draft, we’ll review your notes and make the necessary revisions to ensure the final product feels right for your brand. We include 2 rounds of revisions in every project, and we keep communication open so nothing gets lost in translation.
LET’S MAKE SOMETHING UNUSUAL
You’ve got a story let’s shoot it right. From first-timers to full campaigns, we make the process smooth, creative, and built around what makes you stand out.